A GEORGIA man who claims he was left with second-degree burns after a trip to a local spa says he is now taking legal action.
In the TikTok, which has since been deleted, Neyo said that he went to Diamond Facez Skincare Bar in Atlanta on February 17 for a chemical peel.
Though he had been to the spa many times before, this was Neyo’s first time doing a chemical peel.
In pictures he posted online, his face can be seen covered in dark blotches.
According to Shamari-Rene Cherry, the founder of Diamond Facez, Neyo received a 20% TCA peel, which is a stronger peel for hyperpigmentation and acne scars.
Neyo said throughout the process, he felt burning but the esthetician told him that was normal.
Four days later, Neyo claims that he wound up in the emergency room with “burns” and a discolored face.
“My life is over,” Neyo wrote in the caption of an Instagram post about the experience. “I don’t know what else to do.”
Neyo plans to sue for his legal fees, medical bills, and Uber payments for hospital trips.
He also wants to be refunded for the $150 chemical peel.
But esthetician Shamari-Rene feels she did “nothing wrong” – and says she warned him of the consequences and told him not to pick at his skin after the treatment.
Shamari-Rene told The Sun that Neyo had come to her for skin care treatments for about two years.
“My client basically didn’t trust the process. That’s the process of a chemical peel,” Shamari-Rene said in a 20-minute Instagram video that addressed Neyo’s viral claims.
“It was triggering for him, and he overreacted.”
Other skincare experts and estheticians have come forward on TikTok and other social media platforms to say that patience is necessary throughout a chemical peel, and it takes around a week for the skin to completely heal and show the rejuvenating effects of the peel.
Shamari-Rene says that Neyo’s peel was done on a Thursday and he went to the hospital that Saturday — only giving it three days to “work its magic.”
“You need to let the peel, peel,” the award-winning esthetician said. “You didn’t let it do what it was supposed to do.”
Neyo was well aware of the chemical peel process, according to Shamari-Rene.
In a video posted on Facebook Live, now deleted, Neyo starts off the video by saying: “I knew it was going to be bad, but I did not think it was going to be this bad.”
In an update video 10 days later, Neyo showed that his skin is almost completely healed. He said in the video that a burn specialist told him that the color will come back.
It is unclear whether Neyo will pursue the previously-mentioned legal action.
Neyo did not immediately respond to The Sun’s request for comment.
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